Why OpticGrid? - Our Guarantees

100% Uptime SLA

99.9% is just not enough and that's why we only Guarantee 100% Uptime! In this day downtime to your site could have a drastic effect on your business and that is why we don't just state an uptime guarantee, but back it by a Service Level Agreement [SLA]. If by any chance your service is inaccessible for any length of time, submit a support ticket stating your issue and request a credit following the resolution.

Price & Plan Freeze

We feel that it is unfair to suddenly change our prices, even if the customer is given notice. That is why our clients will always pay the same amount for life (excluding promotional discounts) with their accounts. If your first full payment is $149.95, every other full payment will be $149.95. The only time that we will ever change our prices is if they are in your favor. We won't change any of your features either, nor will we add any extra fees that were not in any aforementioned documentation.

Satisfaction Guaranteed

With our superior hosting, you won't go unsatisfied. But if for any reason you are upset with the service you received while you're with us, you don't to worry about any kind of binding obligation. You can leave if you want. But we know you won't...

100% Uptime SLA

100% Uptime SLA

99.9% is just not enough and that's why we Guarantee 100% Uptime!

24 / 7 / 365 Tech Support

24 / 7 / 365 Tech Support

Need support? We're here and ready to assist whenever you need us.

Price & Plan Freeze

Price & Plan Freeze

The price you pay at signup is the price you pay forever! That's a Guarantee.