Company - About OpticGrid Networks, LLC

OpticGrid Networks, LLC

In mid July of 2008, OpticGrid Networks, LLC merged with The Next Level. The Next Level offered hosting services since 2005 that went above-and-beyond the standard-everyday host. We cater to your hosting needs, whatever they may be. Personal or Business. Large or Small. Small-Scale or Worldwide. Here, it doesn't matter. Not everyone has the same requirements. That is why your concerns are our priorities.


Our Promises

We will always be here to help you. That includes 24/7/365 Email and Tech Support. If you have any kind of issue with your plan or account, we make it our immediate responsibility to have it fixed within a timely manner. We also understand that downtime is not an option when it comes to online businesses. Even the smallest amount of time offline can cause problems in the connection you have between your clients. This is why we promise you 99.9% Uptime SLA on all of our servers. But, if for some reason you have received less than what we promised, just drop our Support Department an Email or Ticket and we will credit your account based on our Service Level Agreement.


Our Philosophy

We believe that honesty is not only the best policy; its the only policy. We tell our clients the whole truth with no hidden meanings or secret agreements. We make our policies and regulations so they are as plain as the text they are written in. We don't fake statistics, oversell hosting, change prices, or throw in extra fees and charges. With us, you get what you pay for and nothing less. We charge for nothing other than excellence. Well, the hosting too, of course...


Fast & Reliable Equipment

We host our clients on nothing but the best. Our servers are stored in only the safest and most secure company. Our data centers come fully equipped with redundant power supplies, HVAC, fire suppression, constant network connections from multiple providers and impenetrable security measures. Our clients feel secure with us because of this. We don't cut corners but instead we go above and beyond taking every precaution to make sure that we are only hosting our clients in the most secure facility possible.

100% Uptime SLA

100% Uptime SLA

99.9% is just not enough and that's why we Guarantee 100% Uptime!

24 / 7 / 365 Tech Support

24 / 7 / 365 Tech Support

Need support? We're here and ready to assist whenever you need us.

Price & Plan Freeze

Price & Plan Freeze

The price you pay at signup is the price you pay forever! That's a Guarantee.